$169.50 CAD

Registrations are non-refundable.

CMHA Peel Dufferin reserves the right to cancel or postpone workshops due to under-enrollment, instructor illness, inclement weather or unforeseen circumstances.

If your plans change after you have registered you may designate a substitute to attend in your place, at no extra cost. Please notify us of the name of the person attending as soon as possible prior to the workshop date for which you registered. This will allow us to correct our records and minimize confusion at check-in.

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Improve your Client Notes - September 2021

Date: September 14th, 2021 

Time: 9:30am - 12:30pm

Clear, concise, factual, and timely client documentation is foundational to the provision of quality human services. This workshop offers a framework for writing client documentation as a standard of practice required by most regulatory colleges in the Province of Ontario.  

Participants will learn about the importance of: collecting and maintaining accurate client documentation to support client privacy, client progress and outcomes while balancing legal and professional risk. These standards are discussed in depth and are linked to common scenarios.

Participants will:

  • Understand the purpose of a client record
  • Understand and Operationalize Five Standards of Client Record Keeping
  • Operationalize the use of Inclusive Language in the Client Record

Target Audience 

This workshop is offered in 3-hour workshop module.   It is designed for individuals working in a variety of Human Services and who are interested in improving their client documentation skills, and that ensure client documentation meets regulatory standards. This workshop is a mixture of presentation and experiential learning.

Participants can include front-line community workers, clinicians, team leaders, managers, consultants, and people who are required to document and/or supervise client interactions as part of their role.


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